Coronavirus Update

Senior woman hand on an armrest

How we are responding to the Coronavirus (COVID-19) situation

Dear Beacon Home Care Clients and Employees;

We would like to take a moment and inform you on how we are responding to the Coronavirus (COVID-19) situation.

Local public health officials have indicated a “shelter in place” directive that will go into effect tonight. Details continue to evolve with this message of a legal order, directing residents to remain in their homes beginning March 16, 2020 through April 7, 2020. A few exceptions to this include; health care operations; businesses that provide food, shelter, and social services, and other necessities of life for economically disadvantaged or otherwise persons in need. Thus, Beacon Home Care will not be offering non-essential transportation services or outings.

Our administration staff will be in touch with our caregivers and the families we serve throughout the day. Please be advised, the shelter in place does not apply to healthcare workers or providers. We are working hard trying to minimize the impact and disruption to your current home care services. However, we are sensitive to our clients and caregivers who are seniors, those who are considered high risk, or any individual with underlying health issues.

The staff at Beacon Home Care will be working remotely filling service requests and schedules to the best of our ability. We still intend to conduct our normal business operations, including payroll and billing. Please be advised, there could be a slight delay in providing services or answering phone calls directly. If you reach our voicemail, leave a message and we will return your call as soon as possible. In addition, our staff members will be able to access and respond to their email messages from home.

Thank you for your patience and understanding as we work out the complexities during these unprecedented events. I want to reassure everyone, Beacon Home Care has a plan. These are indeed uncertain and troubling times, however we are a community that is deeply aware of crisis and of survivorship. We find resilience, strength and understanding together. Let’s reach out to each other when we can, and hold each other in our hearts at all times.

Please feel welcome to contact your local office for information or support.

Regards,

Shaun M. Charles, CEO and President
Beacon Home Care HCO #14700012

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